REPAIRS & MAINTENANCE
Terms and Conditions of Trade
Who we are
We are a property management company based in SW London with a dedicated maintenance team.
We often have time spare from working on our own portfolio of properties and are available to work in the local area.
What we can do
Redecoration
Installation of new appliances and repairs of old appliances
Installing new bathrooms and kitchens
General maintenance
Plumbing and electrical work
Laying new floors, building new walls, spatial reorganisation
Rates and Costs
We generally work in teams of two multi-skilled tradesmen and charge for time and materials.
Labour rates
We charge our labour rates on a time (rather than a fixed price) basis:
£65 per person per hour, with a 1 hour minimum charge. Thereafter we charge in 15 minute increments of £15.
Charging for a Project on an Agreed Price
We will offer a price / time discount for larger projects and provide a detailed quote, setting our costs in advance for time and materials.
You will know in advance what the job will cost to complete so if it takes longer than the planned time budget, you will not pay any more.
Contact us for very competitive rates
Materials Costs
If we need to buy materials or parts, we will buy them at best trade rates (we get discounts off many items) and recharge them to you at cost. We will keep receipts for inspection. We will not add an on-cost to the price, but we will charge for the time spent ordering and collecting.
Material collection for non-stock items is kept to a minimum and will not exceed 45 minutes of the hourly rate.
VAT
We are under the VAT threshold, and neither charge nor reclaim VAT. This means that our labour price to you is 20% cheaper compared with trades-folk who are VAT registered.
Payment
Payment will generally be taken by card reader when the work is finished. For larger projects we will supply an invoice with payment to be made within 48 hours.
Guarantees and Warranties
We guarantee our work for 12 months in respect of any deficient work on our behalf.
As we don’t charge an on-cost for parts and materials, nor charge a profit margin, if parts fail through no fault of our own, we will charge our time to replace them.